Robot verification failed, please try again.

  • Resolved gioulisapo

    (@gioulisapo)


    3 years, 9 months ago

    Hello, The Google Re-Captcha keps presenting me the message “Robot verification failed, please try again.”

    I am using on google side:
    * Label: reCAPTCHA type:v2 Invisible
    * Domains: befreeandhappy.com
    * Security Preference: Easiest for users
    * Verify the origin of reCAPTCHA solutions: Unticked

    My Bluemail form is (captcha is set to Google Invisible Captcha)

    
<div id="sib_captcha"></div>
<p class="sib-email-area">
    <label class="sib-email-area">Email Address*</label>
    <input type="email" class="sib-email-area" name="email" required="required">
</p>
<p class="sib-NAME-area">
    <label class="sib-NAME-area">Name</label>
    <input type="text" class="sib-NAME-area" name="NAME" >
</p>
<p>
    <input type="submit" class="sib-default-btn" value="Subscribe">
</p>

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    Hi @gioulisapo,

    Thank you for your message. So we can look into this for you please create a support ticket through your Sendinblue account or email us at [email protected]

    We look forward to hearing from you and assisting you with your request.

    Best regards,

    Plugin Support Dulé

    (@lephenixdelafamille)

    @gioulisapo It seems that this issue has been resolved by updating the code in the form

    <p class="sib-email-area">
<label class="sib-email-area">Email Address*</label>
<input type="email" class="sib-email-area" name="email"  required="required">

</p>
<p class="sib-email-button">
<input type="submit" class="sib-default-btn" value="S'inscrire">
</p>

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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