• Resolved jovann

    (@jovann)


    Hello!
    I’m using Astra theme and after latest update of your plugin, I have a problem. On the right side of my site there is a wide white space. Also, on mobile phone layout is changed – it has extra width. When I deactivated your plugin, that white space was gone on desktop computer, and when I again activated your plugin it appeared again. Change on mobile view is permanant, even if i disable your plugin, that extra width is present. Please solve this problem. I have latest versions of WordPress and Astra theme.

    Regards,
    Jovan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jovann

    (@jovann)

    I want to add one more problem. Buttons in posts disappeared, because of white color. Your plugin CSS is overriding Astra settings. This shouldn’t happen. That’s not a good practice. You can change your posts, but not other wordpress posts. I consider this as a blunder on your side. Please correct this in prompt way.

    Regards,

    Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    Hello @jovann

    Thank you for reaching out!

    I visited your website from the link above and could not determine the issues which you listed (Screenshot).

    Then, Installed the latest version of the “Astra” theme, tried to recreate the problem. During the tests, the issues which you described were not detected in our testing environment too.

    Make sure that you did not enable sidebar on theme settings, and customized buttons too.

    Kind regards

    Thread Starter jovann

    (@jovann)

    Hi,
    I couldn’t wait, thats why I rolledback your plugin to older version
    and that helped me and now of course you can’t see that on my site.

    I noticed that problem appears on pages where I have video as a background in header.

    Anyway, your plugin is overriding CSS of Astra theme, and one of your users
    also wrote you two days ago about that, how it changed his links (he has a different
    theme). This shouldn’t happen. You can change your post types, but not other and
    not pages which have nothing to do with your plugin.

    Regards,

    Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hi,

    Thank you for your valuable feedback, we really appreciate the kind diligence that you are providing here. We have informed our developers and testing department according to the Colors of the LMS settings. The global colors of the plugin will be checked once again and all the needed fixes will be included in the future updates of the LMS

    Have a great day!

    Best wishes

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Right side white space’ is closed to new replies.