Right click is not enabled

  • Resolved piriousandrine

    (@piriousandrine)


    5 months, 1 week ago

    Hello!

    I have enabled right click through the general settings of robogallery, but I still can’t seem to be able to right click in the gallery (I can right click anywhere else on the page). Is there something I’m missing?

    I need my clients to easily right click in my portfolio and save my images so they can tell me which artistic direction they need.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Author robosoft

    (@robosoft)

    Thank you for reaching out with your issue regarding the right-click functionality in your gallery.

    It’s possible that the problem you’re encountering is due to caching. To resolve this, please try the following steps:

    1. Clear your browser cache and any site cache to ensure that the most recent settings are being applied.

    2. After clearing the cache, reload the gallery to see if the right-click functionality is working.

    3. Temporarily disable the gallery cache in the settings to see if this resolves the issue.

    If you try these steps and the problem persists, please submit a support ticket through our local support system. This will allow our technical team to investigate the issue in greater detail and provide you with a tailored solution.

    We appreciate your patience and are here to help ensure your clients can easily right-click and save images from your portfolio.

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