[RICH_REVIEWS_SNIPPET] Shortcode attributes not working

  • Resolved jsnowbusiness

    (@jsnowbusiness)


    5 years, 4 months ago

    I have a site with reviews of other websites’ services, so the categories of my reviews are domain names.

    Before Starfish reviews took over Rich Reviews my shortcodes such as [RICH_REVIEWS_SNIPPET category="Google.com"] and [RICH_REVIEWS_SNIPPET id="999"] showed a nice Star Rating along with the snippet: “Overall rating: 4.5 out of 5 based on 2 reviews.”

    However, now all uses of the [RICH_REVIEWS_SNIPPET] shortcode with category or id attributes on my website show “Overall rating: 4.3 out of 5 based on 42 reviews.” which is the average of all 42 reviews my website has accumulated under all categories and ids.

    I figured that perhaps having special characters in the domain names used as categories was conflicting so I created a test review with a category of just “google” and using [RICH_REVIEWS_SNIPPET category="google"] still showed “Overall rating: 4.3 out of 5 based on 42 reviews.” when it should actually be 5 out of 5 based on 1 review…

    So it looks like attributes for the [RICH_REVIEWS_SNIPPET] shortcode are being ignored..

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tevya

    (@thefiddler)

    Thanks for letting us know @jsnowbusiness. We’re working on this issue and will get it fixed as soon as we can. We’re a small team, so be patient with us, but we will get it fixed.

    Plugin Author Tevya

    (@thefiddler)

    Hi, we just released version 1.8.4 that specifically addresses this issue. Can you update and let us know if the update does not fix this for you?

Viewing 2 replies - 1 through 2 (of 2 total)
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