Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeff Starr

    (@specialk)

    The link does not include/display any form, only a login form.. But it doesn’t matter because you can enable the RTE via the plugin setting, “Enable Rich Text Editor”.

    Thread Starter Coach Afrane

    (@coach-afrane)

    Sorry, i blocked the page. I have unblocked it now. I had enabled Rich Text Editor.

    Please, you can take a look now at the page.

    Thanks for your quick response.

    Plugin Author Jeff Starr

    (@specialk)

    No it still shows that login is required.. no form displayed.

    Either way, if the setting is enabled and the RTE is not showing, then you will need to troubleshoot the issue to determine what is interfering. I would begin by checking if the required JavaScript is included on the page.

    Thread Starter Coach Afrane

    (@coach-afrane)

    Thanks Jeff.

    Can you please direct me on how to troubleshoot and the check required JavaScripts?

    …and if you wouldn’t mind, i have emptied all cache so you can check page again.

    So grateful you are helping.

    Plugin Author Jeff Starr

    (@specialk)

    Glad to help, here is a good guide on troubleshooting WordPress:

    https://perishablepress.com/how-to-troubleshoot-wordpress/

    Specifically see the sections on troubleshooting plugins and themes.

    To check for required JavaScript, search the page’s source code for the following:

    editor.min.js

    Thread Starter Coach Afrane

    (@coach-afrane)

    First, i did a troubleshoot on themes and i realize it works on Twenty Sixteen theme but not on Customizr which i am using.

    Secondly, i found the editor.min.js in the page’s source code which gave me a clue to deactivate one plugin “Scripts-to-footer”.
    However, it works in Firefox browser but not in Google Chrome.

    Please, What do i do?

    Thanks.

    Plugin Author Jeff Starr

    (@specialk)

    If it works on the default WP theme but not your current theme, then the issue is with your theme, not the plugin. I recommend asking the theme developer/author for help.

    Thread Starter Coach Afrane

    (@coach-afrane)

    Alright, i surely will.

    Thank so much Jeff and i like your plugin.

    Plugin Author Jeff Starr

    (@specialk)

    I like it too, and good luck to you.

    If you need further help, feel free to open a new ticket.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Rich text editor not showing’ is closed to new replies.