Rich Text Editor breaking on nested replies

  • Hi there,
    I’ve got a forum running this plugin, but Replies have stopped loading the TinyMCE editor. I’ve troubleshooted this with just the default theme, bbpress, and this plugin installed, and was still able to replicate it.

    Basically, the editor instantiates, but it’s impossible to click into the box and start editing text.

    Let me know if access to the site would be helpful. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • WP Zone Support

    (@aspengrovesupport)

    Hi there! Please, provide us access to the site. Additionally, please follow these instructions:
    In your WordPress Dashboard, navigate to Tools >> Site Health.
    Click on the “Info” tab.
    Then click on the “Copy site info to clipboard” button
    Paste the copied information on your response message.
    See this demo: https://www.loom.com/share/4f6556809658494a9cdd764542fa2644
    Thanks!

    Thread Starter alzaran

    (@ajoyce2016)

    Here’s my site info: 

    
### wp-core ###

version: 5.7.2
site_language: en_US
user_language: en_US
permalink: /%year%/%monthnum%/%postname%/
https_status: true
user_registration: 1
default_comment_status: open
multisite: false
user_count: 38115
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /wordpress
wordpress_size: loading...
uploads_path: /www/wp-content/uploads
uploads_size: loading...
themes_path: /www/wp-content/themes
themes_size: loading...
plugins_path: /www/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-dropins (1) ###

db-error.php: true

### wp-active-theme ###

name:  (saratoga)
version: undefined
author: Anonymous
author_website: (undefined)
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, menus, infinite-scroll, lifterlms-sidebars, widgets
theme_path: /www/wp-content/themes/saratoga

### wp-themes-inactive (1) ###

Twenty Nineteen: version: 1.9, author: the WordPress team (latest version: 2.0)

### wp-mu-plugins (1) ###

Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2

### wp-plugins-active (31) ###

Advanced Custom Fields PRO: version: 5.9.6, author: Elliot Condon
Ajax Load More: version: 5.4.5, author: Darren Cooney
Ajax Load More: Custom Repeaters: version: 2.5.6, author: Darren Cooney
Akismet Anti-Spam: version: 4.1.9, author: Automattic
bbPress: version: 2.6.1, author: The bbPress Contributors (latest version: 2.6.6)
BuddyPress: version: 7.3.0, author: The BuddyPress Community (latest version: 8.0.0)
BuddyPress Auto Activate Autologin Redirect To Profile On Signup: version: 1.4.7, author: Brajesh Singh
Clean My Archives: version: 1.2.0, author: Justin Tadlock
Compress JPEG & PNG images: version: 3.2.1, author: TinyPNG
Decent Comments: version: 1.10.0, author: itthinx
Disable User Registration Notification Emails: version: 1.0.1, author: Aspen Grove Studios
Easy Footnotes: version: 1.1.5, author: Jason Yingling
GD bbPress Tools: version: 3.1, author: Milan Petrovic
Health Check & Troubleshooting: version: 1.4.5, author: The www.remarpro.com community
Image Upload for BBPress: version: 1.1.18, author: Aspen Grove Studios
Invisible reCaptcha: version: 1.2.3, author: Mihai Chelaru
LifterLMS: version: 4.21.1, author: LifterLMS (latest version: 4.21.3)
LifterLMS Labs: version: 1.5.3, author: LifterLMS
LifterLMS MailChimp Add-on: version: 3.2.0, author: LifterLMS
Lightweight Subscribe To Comments: version: 1.5.8, author: Isabel Castillo
Like Button Rating ? LikeBtn: version: 2.6.36, author: LikeBtn
Redirection: version: 5.1.1, author: John Godley
Related Posts for WordPress Premium: version: 1.9.0, author: Never5
Simple Iframe: version: 1.1.1, author: Jorge González
The Events Calendar: version: 4.9.14, author: Modern Tribe, Inc. (latest version: 5.7.0)
The Events Calendar PRO: version: 4.7.3, author: Modern Tribe, Inc. (latest version: 5.7.0)
User Role Editor: version: 4.59.1, author: Vladimir Garagulya
WordPress Popular Posts: version: 5.3.3, author: Hector Cabrera
WP-Security: version: 3.14, author: WordPress Team
WP Mail SMTP: version: 2.8.0, author: WPForms
WP XML RPC Disabler: version: 2.1, author: WordPress

### wp-plugins-inactive (1) ###

WP-Optimize - Clean, Compress, Cache: version: 3.1.11, author: David Anderson, Ruhani Rabin, Team Updraft

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 85 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 786432
	imagick::RESOURCETYPE_MAP: 85 GB
	imagick::RESOURCETYPE_MEMORY: 43 GB
	imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.3.0
ghostscript_version: unknown

### wp-server ###

server_architecture: unknown
httpd_software: Flywheel/5.1.0
php_version: 7.4.18 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 178
memory_limit: 384M
max_input_time: 60
upload_max_size: 300M
php_post_max_size: 300M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: true
server-headers: 
	content-type: text/html; charset=UTF-8
	cache-control: no-cache, must-revalidate, max-age=0
	link: Array
	x-tec-api-version: v1
	x-tec-api-root: https://rabbitroom.com/wp-json/tribe/events/v1/
	x-tec-api-origin: https://rabbitroom.com
	x-xss-protection: 1
	x-content-type-options: nosniff
	referrer-policy: no-referrer-when-downgrade
	x-fw-server: Flywheel/5.1.0
	x-fw-dynamic: TRUE
	x-fw-hash: zi7n3498dj
	content-encoding: gzip
	accept-ranges: bytes
	x-fw-version: 5.0.0
	server: Flywheel/5.1.0
	x-cacheable: NO:Not Cacheable
	fastly-restarts: 1
	date: Fri, 11 Jun 2021 15:00:40 GMT
	x-served-by: cache-pwk4978-PWK
	x-cache: MISS, MISS
	x-cache-hits: 0
	x-timer: S1623423640.583732,VS0,VE754
	vary: Accept-Encoding
	x-fw-serve: TRUE
	x-fw-static: NO
	x-fw-type: FLYWHEEL_BOT

### wp-database ###

extension: mysqli
server_version: 5.7.33-google
client_version: mysqlnd 7.4.18

### wp-constants ###

WP_HOME: https://rabbitroom.com
WP_SITEURL: https://rabbitroom.com
WP_CONTENT_DIR: /www/wp-content
WP_PLUGIN_DIR: /www/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 384M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

### wp-filesystem ###

wordpress: not writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### buddypress ###

version: 7.3.0
active_components: Community Members, Extended Profiles, Account Settings, Friend Connections, Private Messaging, Activity Streams, Notifications, User Groups, Site Tracking
template_pack: BuddyPress Legacy 7.3.0
! hide-loggedout-adminbar: No
! bp-disable-account-deletion: Yes
! bp-disable-avatar-uploads: Yes
! bp-disable-cover-image-uploads: Yes
! bp-disable-profile-sync: Yes
! bp_restrict_group_creation: No
! bp-disable-group-avatar-uploads: Yes
! bp-disable-group-cover-image-uploads: Yes
! bp-disable-blogforum-comments: Yes
_bp_enable_heartbeat_refresh: Yes
_bp_enable_akismet: Yes

### wp_mail_smtp ###

version: 2.8.0
license_key_type: lite
debug: No debug notices found.
db_tables: wp_wpmailsmtp_tasks_meta
    Thread Starter alzaran

    (@ajoyce2016)

    The forums are login-only, but the site is rabbitroom.com

    WP Zone Support

    (@aspengrovesupport)

    Thank you for the site info. Please open a support ticket via [email protected] , you will get a priority support on this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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