Rich snippets only visible when “review” is selected

  • Resolved narubi

    (@narubi)


    2 years, 1 month ago

    Hello,

    I have been using YASR on multiple websites. On some of them I use reviews and on others I only use aggregate rating. However, those websites that only use visitor votes (online games sites) never show star rating on Google search results, even when I search for “site:siteurl.com”

    I have tried using different ItemType on my online gaming sites (Product, Game, SoftwareApplication), but nothing works.
    While on my product review sites, I just select “Is this a review? – YES”, add my own overall rating and stars are showing almost immediately.

    Other websites in the category all show visitor votes in the results with no problems (example search: “subway surfers game online”)

    Can you please help with this?

    Thanks a lot!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor dudo

    (@dudo)

    Hello Narubi,

    can you please paste a link to one site?

    Thanks!

    Thread Starter narubi

    (@narubi)

    On this site, the star ratings are working correctly: a2motorbikes.co.uk

    Here, they are not: footballgames.org

    Plugin Contributor dudo

    (@dudo)

    I’ve made a test here: https://search.google.com/test/rich-results/result?id=y13Y0n-MjnT6IagYcxuq5g and as you can see there is an error, some info are missing in the itemType

    Since that page is about a game, I suggest to use the Game itemType, and test it again.

    If no error are returned, and still no results, I suggest to remove the “Article” itemType, as it could conflict with “Game” one.

    Best,
    Dario

    Thread Starter narubi

    (@narubi)

    Actually, it is not a page about a game, it is an actual game file itself loading directly into your browser. Most other sites also use the “SoftwareApplication” itemType. I will try to add those values and see if it makes any difference. The “Article” itemType is inserted automatically by the Yoast SEO plugin, so I am not sure if it can be removed. Thanks for your help, I appreciate it.

    Thread Starter narubi

    (@narubi)

    This should now work correctly right?

    https://search.google.com/test/rich-results/result?id=ukbxw_e1o9-W8M4p1tJ-Wg
    https://search.google.com/test/rich-results/result/r%2Fsoftware-apps?id=ukbxw_e1o9-W8M4p1tJ-Wg

    Plugin Contributor dudo

    (@dudo)

    It should work.

    If, in a couple of week it still doesn’t, try to remove “Article” itemtpye

    Thread Starter narubi

    (@narubi)

    Stars are already showing, but only when I search for “site:mysite.com” when I search for normal keywords, no ratings show up. This is the same problem I have had for ages with most of my websites. No matter what I do, ratings always show up only with “site:mysite.com”, while other sites in the results have star rating ratings working normally.

    There must be some manual penalty or something…

    Plugin Contributor dudo

    (@dudo)

    Yes, you should to try to get better your SEO reputation, but stars are working fine now.

    Best,
    Dario

Viewing 8 replies - 1 through 8 (of 8 total)
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