• Resolved Rachel

    (@jaxrachel)


    This plugin is not working as RFQ only mode — when you click the button to proceed to the quote (checkout) the page just refreshes to the cart and never brings up the checkout fields.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Rachel

    (@jaxrachel)

    I changed the “checkout” page URL to the woocommerce default, and that got it to go through from the cart to the checkout page, however when the person fills out all the info and clicks submit, the page refreshes with an empty woocommerce error — no message, even in inspector, so I can’t troubleshoot where the error is occuring.

    Plugin Author Neah Plugins

    (@gplsaver)

    I see you are getting an internal server error which does not say much. There is a plugin conflict somehow.
    from stack trace it looks like it is stopping somewhere in js code in youtube plus.
    As a test see if deactivating youtube plus makes the problem goes away. Also, do you have access to your php error log? Turn on debug in wp-config.php and try to submit and see if there is a fatal error somewhere.

    Thread Starter Rachel

    (@jaxrachel)

    Thank you. There was a syntax error on the customer confirmation email, i fixed that and it appears to be working now. Thank you so much for a fast response and pointing in the right direction!!

    Plugin Author Neah Plugins

    (@gplsaver)

    Glad it is working.

Viewing 4 replies - 1 through 4 (of 4 total)
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