Reviews will not publish at all

  • Resolved eldritchgreene

    (@eldritchgreene)


    4 years, 11 months ago

    I’m trying to post my first review, and very strangely once I hit publish, the entire post wipes except for the post content and title. Every single other thing including the image.

    I thought it could be that the /review slug was already being used by my website (a static page I have for people to submit product reviews) but I changed it to /books and it’s all the same. I also can’t add an author it says author ID invalid.

    Previously I only used the Now Reading Widget but would like to start posting some reviews.

    What could be causing this? From my logs I think it may be conflicting with the plugin Site Reviews which I use to collect reviews from my customers (and unfortunately cannot deactivate).

    I’m getting these errors:

    PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function GeminiLabs\SiteReviews\Controllers\EditorController::filterIsProtectedMeta(), 2 passed in /wp-includes/class-wp-hook.php on line 288 and exactly 3 expected in /wp-content/plugins/site-reviews/plugin/Controllers/EditorController.php:53

    PHP Warning: preg_match() expects parameter 2 to be string, array given in /wp-content/plugins/recencio-book-reviews/admin/class-rcno-reviews-admin.php on line 824

    It may also be a caching issue?

    Hope this can be resolved somehow.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kemory Grubb

    (@w33zy)

    Hello,
    I have just spent sometime looking at and testing the “Site Reviews” plugin and how it may affect the operation of my plugin. On my testing site, things works as they should — I can create and edit book reviews without any problems.

    In regards to those error messages, the one from my plugin is just a PHP warning message, so the site will still operate as it should. However, the one from “Site Reviews” is a fatal PHP error, it will terminate the execution of anything the site is doing.

    Did your error log indicate the dates of the errors? Where they recent?

    Also, this is unlikely a cache issue as normally caching is ignored on the backend and for logged in users.

    To try and resolve this I would suggest installing the “Query Monitor” plugin and tell me of any errors it reports. Also, trying disabling the “Site Reviews” plugin just long enough to save a book review and see if it works.

    Thread Starter eldritchgreene

    (@eldritchgreene)

    Hi Kermory,

    I went ahead and deployed a test version of m website and found the culprit, it’s a paid plugin called WooInstant that creates a floating cart/checkout for Woocommerce, I have no idea why it would conflict with yours but I will message the plugin author.

    I won’t be able to use your plugin for my reviews either way as my theme does not display them nicely. I tried though!

    Thanks so much for all your help and excellent work on this plugin which looks absolutely fantastic and I’m sure will serve many people very well. I will continue to use the widget ??

    All the best!

    Plugin Author Kemory Grubb

    (@w33zy)

    Show me your site and a review, then tell me what you need to be adjusted and I’ll provide you with the CSS to fix anything that’s off.

Viewing 3 replies - 1 through 3 (of 3 total)
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