Reviews stopped showing

  • Resolved nvskelena

    (@nvskelena)


    2 years, 9 months ago

    Google reviews stopped showing here as well. I have a website of a restaurant with many locations. Each location page has a Google Reviews widget for that location. Here is one of the pages as an example https://holyshakes.ca/locations/holy-shakes-burlington/ It used to work just fine but today I noticed all the widgets I set up show 0-star rating, and no list of reviews generated. I double-checked my Google places API and even generated a new one but this didn’t help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi @nvskelena,

    Currently I see the reviews on your website page. Is it still relevant?

    Thanks!

    Thread Starter nvskelena

    (@nvskelena)

    Hi. Yes, it is. But I had to recreate the database and reinstall the plugin and recreate all 10 widgets that I had. In the debug report it said that the tables in the database did not exist. I don’t ever go to the database to tinker with it so that definitely wasn’t me.

    Plugin Author richplugins

    (@richplugins)

    Hi @nvskelena,

    Please send debug information from the page Google Reviews / Settings / Advance tab to support[at]richplugins.com.

    Thanks!

    Plugin Author richplugins

    (@richplugins)

    Hi @nvskelena,

    Please reopen this, if it’s still relevant.

    Thanks!

    • This reply was modified 2 years, 9 months ago by richplugins.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Reviews stopped showing’ is closed to new replies.