• Resolved frits14

    (@frits14)


    Hi there, I suddenly see that the reviews are not showing on my website while it always has worked correctly. I have it on desktop in a popup in the bottom right corner, and also on mobile in the top header. I already disabled and removed the cache plugin but it didnt have any result.

    here is the info i should paste:

    URL: https://jorisdegraaff.nl
    MySQL Version: 10.3.38
    WP Table Prefix: h3LArX_
    WP Version: 6.2.2
    Server Name: jorisdegraaff.nl
    Cookie Domain: jorisdegraaff.nl
    CURL Library Present: Yes
    CSS path: /var/www/vhosts/jorisdegraaff.nl/httpdocs/wp-content/uploads/trustindex-google-widget.css
    PHP Info: 
    	Version: 8.1.20
    	Memory Usage: 48.79MB
    	Memory Limit: 256M
    	Max Upload Size: 256M
    	Max Post Size: 128M
    	Allow URL fopen: On
    	Allow URL Include: Off
    	Display Errors: Off
    	Max Script Execution Time: 180 seconds
    	WP_HTTP_BLOCK_EXTERNAL: not defined
    	WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Google Reviews
    Plugin Version: 10.2.1
    Options: 
    	active: 1
    	version: 9.8.5.1
    	page-details: Array
    		(
    		    [id] => ChIJd-Tjscvhx0cRon8MdfaR3Xs
    		    [name] => Joris de Graaff | Goochelaar, clown, kinderentertainer uit Zwolle
    		    [address] => Bachlaan 156, 8031 HL Zwolle, Netherlands
    		    [avatar_url] => https://lh5.googleusercontent.com/-Vc1wWGapxhk/AAAAAAAAAAI/AAAAAAAAAAA/gFsCHTUeBzg/s160-c-k-mo/photo.jpg
    		    [rating_number] => 76
    		    [rating_score] => 5
    		)
    		
    	subscription-id: 
    	proxy-check: 
    	style-id: 61
    	review-content: 
    	filter: 
    	scss-set: light-minimal
    	lang: nl
    	no-rating-text: 
    	dateformat: modern
    	rate-us: hide
    	rate-us-feedback: 
    	verified-icon: 
    	enable-animation: 
    	show-arrows: 1
    	content-saved-to: 10.1
    	show-reviewers-photo: 
    	download-timestamp: 2023-07-01 19:40:08
    	widget-setted-up: 1
    	disable-font: 
    	show-logos: 
    	show-stars: 
    	load-css-inline: 
    	align: 
    	review-text-mode: 
    	amp-hidden-notification: 
    	review-download-token: 
    	review-download-inprogress: 
    	review-download-request-id: 282393179041gd80
    	review-manual-download: 
    	review-download-notification: 1
    
    Reviews: Array
    	(
    	    [0] => stdClass Object
    	        (
    	            [id] => 1
    	            [user] => Cindy Lassche
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtdty7dLEU9bCGyrZ0kZkyjdvO8GBS3yStETLJq0=s120-c-rp-mo-br100
    	            [text] => Zeer geslaagd kinderfeestje voor ruim 10 kinderen bij ons in de tuin!
    	Joris heeft de kinderen een fantastische middag bezorgd met leuke goocheltrucs, ballonnen figuren en enorme zeepbellen. De kinderen hadden allemaal een grote glimlach op hun snoetjes. Nogmaals dank hiervoor Joris!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-05-30
    	            [replied] => 1
    	        )
    	
    	    [1] => stdClass Object
    	        (
    	            [id] => 2
    	            [user] => Tooske Hovens
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtfCAgkW1YKYCN0epNpdN9T7D7KkhJCnyB4dXlOY=s120-c-rp-mo-br100
    	            [text] => Joris heeft er op het kinderfeestje van onze zoon een onvergetelijke dag van gemaakt! Joris weet de aandacht van de kinderen vast te houden en hij betrekt ze allemaal bij zijn show. We hebben in een deuk gelegen om de grapjes. Zowel de kinderen als de ouders hebben genoten!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-05-17
    	            [replied] => 1
    	        )
    	
    	    [2] => stdClass Object
    	        (
    	            [id] => 3
    	            [user] => Esther
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTte4S3eiQL-eNqo7dKrcVuSsKMbeW65uzF1GekSY=s120-c-rp-mo-br100
    	            [text] => Snelle communicatie, super leuke show, kinderfeestje was een groot succes! De kids hebben super veel gelachen. Wat een aanrader!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-05-10
    	            [replied] => 0
    	        )
    	
    	    [3] => stdClass Object
    	        (
    	            [id] => 4
    	            [user] => Kajsa van den Brakel
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtdfykDzNnchHGu4B6pOK06No3n6Z2H78gXhlLZ4=s120-c-rp-mo-br100
    	            [text] => De kinderen hebben een fantastisch feest gehad dankzij Joris. Hij wist ze al snel op hun gemak te stellen, waardoor alle kinderen mee durfden te doen en er met iedereen interactie was. Het is knap hoe hij kinderen van 5/6 jaar voor 45 minuten kan blijven boeien. Het was zo leuk om te zien hoe ze op gingen in zijn show, vol verbazing en vooral veel gelach, die koppies, echt genieten!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-04-15
    	            [replied] => 0
    	        )
    	
    	    [4] => stdClass Object
    	        (
    	            [id] => 5
    	            [user] => Lisette Van Klaveren
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtf8d5850W-IqysAfkzOYAmcIpS0TMLKtfRO8lIw=s120-c-rp-mo-br100
    	            [text] => Onze zoon en zijn vrienden hebben een geweldige middag gehad dankjewel!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-04-05
    	            [replied] => 0
    	        )
    	
    	    [5] => stdClass Object
    	        (
    	            [id] => 6
    	            [user] => Helena Van Engers
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtd-w1fUasJYsTOFbKeIHEWCI9UAEcDQoWS8uhVw=s120-c-rp-mo-ba3-br100
    	            [text] => Joris is een zeer getalenteerde entertainer. De kinderen waren de gehele tijd ge?nteresseerd en hebben zich uiterst vermaakt! Hele aardige jongen met passie voor wat hij doet. Wij gaan Joris zeker vaker inhuren. Heel erg bedankt voor de leuke tijd!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-04-04
    	            [replied] => 0
    	        )
    	
    	    [6] => stdClass Object
    	        (
    	            [id] => 7
    	            [user] => Frits Saro
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AD_cMMQI8AJQbHaUJJEPyxdPpAp-5rHihbHzLhUiNU3_=s120-c-rp-mo-br100
    	            [text] => Wauw wat een geweldige ervaring heeft Joris ons en de kinderen gegeven. Letterlijk iedereen(kinderen en ouders) op het feest deden spontaan mee!! Ik heb zoveel respect voor deze kinderentertainer niet normaal.. Alle acts waren goed uitgevoerd, alles gebeurde op tijd en iedereen heeft gelachen. Joris weet wat hij doet en de kinderen voelen zich prettig bij zijn aanwezigheid. Ik heb Joris meteen aangeraden aan mijn zus die hem al inmiddels 2x heeft ingehuurd! Dat zegt genoeg. Joris het ga je goed!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-31
    	            [replied] => 0
    	        )
    	
    	    [7] => stdClass Object
    	        (
    	            [id] => 8
    	            [user] => Pieter Bergsma
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtcgKNdSAxBpzdiFA_yN1cb_fqV8sO6sq9ajA50E=s120-c-rp-mo-br100
    	            [text] => Vorige week is Joris geweest op de opening van onze nieuwe zaak. Hij had hele leuke acts en is geweldig in de omgang met kinderen.
    	
    	Super bedankt Joris! ????
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-29
    	            [replied] => 1
    	        )
    	
    	    [8] => stdClass Object
    	        (
    	            [id] => 9
    	            [user] => Hans van mourik
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtfU0z_TfNRCqwHYs0dZ3323AAZe_0_DHxCsj8v9=s120-c-rp-mo-br100
    	            [text] => Geweldig was het . Jong en oud genoten. De kids van 1-8 genoten vanaf het begin en gingen volledig op in zijn optreden. Ging ook geweldig met de kids om kortom: aanrader!!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-19
    	            [replied] => 1
    	        )
    	
    	    [9] => stdClass Object
    	        (
    	            [id] => 10
    	            [user] => Saskia Schrijer
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtcOZ_GExAPa0wkXT4kezjiW1EOd4HMvAyDEuPh-=s120-c-rp-mo-br100
    	            [text] => Wat een topact! Joris laat zien dat magie nog altijd leeft en kinderhartjes laat kloppen. We hebben een heel leuk feest gehad, de jarige was enorm blij! Aanrader!! (Feestje voor meisjes van 6 jaar)
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-11
    	            [replied] => 1
    	        )
    	
    	)
    
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Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @frits14 !

    On which page should the widget appear?

    Please send us the link!

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter frits14

    (@frits14)

    on every page

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @frits14!

    Please emebd the code correctly, not in href.

    Here is help for that:

    https://www.trustindex.io/how-to-insert-your-widgets-code-into-your-site/

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter frits14

    (@frits14)

    Im already using a shortcode. It always worked before. It suddenly stopped working.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @frits14 !

    Could you update to the newest version of the plugin?

    If you still expereince the issue, please send us the troubleshooting text!

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter frits14

    (@frits14)

    I’ve updated the plugin but the issue still exists.
    Here is the troubleshoot info:

    URL: https://jorisdegraaff.nl
    MySQL Version: 10.3.38
    WP Table Prefix: h3LArX_
    WP Version: 6.2.2
    Server Name: jorisdegraaff.nl
    Cookie Domain: jorisdegraaff.nl
    CURL Library Present: Yes
    CSS path: /var/www/vhosts/jorisdegraaff.nl/httpdocs/wp-content/uploads/trustindex-google-widget.css
    PHP Info: 
    	Version: 8.1.20
    	Memory Usage: 22.65MB
    	Memory Limit: 256M
    	Max Upload Size: 256M
    	Max Post Size: 128M
    	Allow URL fopen: On
    	Allow URL Include: Off
    	Display Errors: Off
    	Max Script Execution Time: 180 seconds
    	WP_HTTP_BLOCK_EXTERNAL: not defined
    	WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Google Reviews
    Plugin Version: 10.2.2
    Options: 
    	active: 1
    	version: 9.8.5.1
    	page-details: Array
    		(
    		    [id] => ChIJd-Tjscvhx0cRon8MdfaR3Xs
    		    [name] => Joris de Graaff | Goochelaar, clown, kinderentertainer uit Zwolle
    		    [address] => Bachlaan 156, 8031 HL Zwolle, Netherlands
    		    [avatar_url] => https://lh5.googleusercontent.com/-Vc1wWGapxhk/AAAAAAAAAAI/AAAAAAAAAAA/gFsCHTUeBzg/s160-c-k-mo/photo.jpg
    		    [rating_number] => 76
    		    [rating_score] => 5
    		)
    		
    	subscription-id: 
    	proxy-check: 
    	style-id: 61
    	review-content: 
    	filter: 
    	scss-set: light-minimal
    	lang: nl
    	no-rating-text: 
    	dateformat: modern
    	rate-us: hide
    	rate-us-feedback: 
    	verified-icon: 
    	enable-animation: 
    	show-arrows: 1
    	content-saved-to: 10.1
    	show-reviewers-photo: 
    	download-timestamp: 2023-07-01 19:40:08
    	widget-setted-up: 1
    	disable-font: 
    	show-logos: 
    	show-stars: 
    	load-css-inline: 
    	align: 
    	review-text-mode: 
    	amp-hidden-notification: 
    	review-download-token: 
    	review-download-inprogress: 
    	review-download-request-id: 282393179041gd80
    	review-manual-download: 
    	review-download-notification: 1
    
    Reviews: Array
    	(
    	    [0] => stdClass Object
    	        (
    	            [id] => 1
    	            [user] => Cindy Lassche
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtdty7dLEU9bCGyrZ0kZkyjdvO8GBS3yStETLJq0=s120-c-rp-mo-br100
    	            [text] => Zeer geslaagd kinderfeestje voor ruim 10 kinderen bij ons in de tuin!
    	Joris heeft de kinderen een fantastische middag bezorgd met leuke goocheltrucs, ballonnen figuren en enorme zeepbellen. De kinderen hadden allemaal een grote glimlach op hun snoetjes. Nogmaals dank hiervoor Joris!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-05-30
    	            [replied] => 1
    	        )
    	
    	    [1] => stdClass Object
    	        (
    	            [id] => 2
    	            [user] => Tooske Hovens
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtfCAgkW1YKYCN0epNpdN9T7D7KkhJCnyB4dXlOY=s120-c-rp-mo-br100
    	            [text] => Joris heeft er op het kinderfeestje van onze zoon een onvergetelijke dag van gemaakt! Joris weet de aandacht van de kinderen vast te houden en hij betrekt ze allemaal bij zijn show. We hebben in een deuk gelegen om de grapjes. Zowel de kinderen als de ouders hebben genoten!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-05-17
    	            [replied] => 1
    	        )
    	
    	    [2] => stdClass Object
    	        (
    	            [id] => 3
    	            [user] => Esther
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTte4S3eiQL-eNqo7dKrcVuSsKMbeW65uzF1GekSY=s120-c-rp-mo-br100
    	            [text] => Snelle communicatie, super leuke show, kinderfeestje was een groot succes! De kids hebben super veel gelachen. Wat een aanrader!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-05-10
    	            [replied] => 0
    	        )
    	
    	    [3] => stdClass Object
    	        (
    	            [id] => 4
    	            [user] => Kajsa van den Brakel
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtdfykDzNnchHGu4B6pOK06No3n6Z2H78gXhlLZ4=s120-c-rp-mo-br100
    	            [text] => De kinderen hebben een fantastisch feest gehad dankzij Joris. Hij wist ze al snel op hun gemak te stellen, waardoor alle kinderen mee durfden te doen en er met iedereen interactie was. Het is knap hoe hij kinderen van 5/6 jaar voor 45 minuten kan blijven boeien. Het was zo leuk om te zien hoe ze op gingen in zijn show, vol verbazing en vooral veel gelach, die koppies, echt genieten!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-04-15
    	            [replied] => 0
    	        )
    	
    	    [4] => stdClass Object
    	        (
    	            [id] => 5
    	            [user] => Lisette Van Klaveren
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtf8d5850W-IqysAfkzOYAmcIpS0TMLKtfRO8lIw=s120-c-rp-mo-br100
    	            [text] => Onze zoon en zijn vrienden hebben een geweldige middag gehad dankjewel!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-04-05
    	            [replied] => 0
    	        )
    	
    	    [5] => stdClass Object
    	        (
    	            [id] => 6
    	            [user] => Helena Van Engers
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtd-w1fUasJYsTOFbKeIHEWCI9UAEcDQoWS8uhVw=s120-c-rp-mo-ba3-br100
    	            [text] => Joris is een zeer getalenteerde entertainer. De kinderen waren de gehele tijd ge?nteresseerd en hebben zich uiterst vermaakt! Hele aardige jongen met passie voor wat hij doet. Wij gaan Joris zeker vaker inhuren. Heel erg bedankt voor de leuke tijd!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-04-04
    	            [replied] => 0
    	        )
    	
    	    [6] => stdClass Object
    	        (
    	            [id] => 7
    	            [user] => Frits Saro
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AD_cMMQI8AJQbHaUJJEPyxdPpAp-5rHihbHzLhUiNU3_=s120-c-rp-mo-br100
    	            [text] => Wauw wat een geweldige ervaring heeft Joris ons en de kinderen gegeven. Letterlijk iedereen(kinderen en ouders) op het feest deden spontaan mee!! Ik heb zoveel respect voor deze kinderentertainer niet normaal.. Alle acts waren goed uitgevoerd, alles gebeurde op tijd en iedereen heeft gelachen. Joris weet wat hij doet en de kinderen voelen zich prettig bij zijn aanwezigheid. Ik heb Joris meteen aangeraden aan mijn zus die hem al inmiddels 2x heeft ingehuurd! Dat zegt genoeg. Joris het ga je goed!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-31
    	            [replied] => 0
    	        )
    	
    	    [7] => stdClass Object
    	        (
    	            [id] => 8
    	            [user] => Pieter Bergsma
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtcgKNdSAxBpzdiFA_yN1cb_fqV8sO6sq9ajA50E=s120-c-rp-mo-br100
    	            [text] => Vorige week is Joris geweest op de opening van onze nieuwe zaak. Hij had hele leuke acts en is geweldig in de omgang met kinderen.
    	
    	Super bedankt Joris! ????
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-29
    	            [replied] => 1
    	        )
    	
    	    [8] => stdClass Object
    	        (
    	            [id] => 9
    	            [user] => Hans van mourik
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtfU0z_TfNRCqwHYs0dZ3323AAZe_0_DHxCsj8v9=s120-c-rp-mo-br100
    	            [text] => Geweldig was het . Jong en oud genoten. De kids van 1-8 genoten vanaf het begin en gingen volledig op in zijn optreden. Ging ook geweldig met de kids om kortom: aanrader!!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-19
    	            [replied] => 1
    	        )
    	
    	    [9] => stdClass Object
    	        (
    	            [id] => 10
    	            [user] => Saskia Schrijer
    	            [user_photo] => https://lh3.googleusercontent.com/a/AAcHTtcOZ_GExAPa0wkXT4kezjiW1EOd4HMvAyDEuPh-=s120-c-rp-mo-br100
    	            [text] => Wat een topact! Joris laat zien dat magie nog altijd leeft en kinderhartjes laat kloppen. We hebben een heel leuk feest gehad, de jarige was enorm blij! Aanrader!! (Feestje voor meisjes van 6 jaar)
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2023-03-11
    	            [replied] => 1
    	        )
    	
    	)
    
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    Thread Starter frits14

    (@frits14)

    any updates?

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @frits14 !

    A new version just came out for this plugin.

    Could you update and check if it helped?

    Let us know!

    Trustindex Team

    Thread Starter frits14

    (@frits14)

    yes that helped!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Great, let us know if you need any help!

Viewing 10 replies - 1 through 10 (of 10 total)
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