Reviews not showing, but submit form and pagination are

  • All of a sudden I noticed the reviews are not showing up on my site anymore. I’m using the following shortcode to manually add reviews to each product page:

    <?php echo do_shortcode('[WPCR_SHOW POSTID="'. $post_id .'" NUM="5" PAGINATE="1" PERPAGE="5" SHOWFORM="1" HIDEREVIEWS="0" HIDERESPONSE="0" SNIPPET="" MORE="" HIDECUSTOM="0"]'); ?>

    ($post_id is a variable that contains the ID of the current post.)

    The button and form to leave a new review show up. Also, the pagination controls show up with the proper number of pages for the number of reviews for the given page. But the reviews do not show up.

    I am unsure about when they stopped showing up or what may have caused it, because I know they were showing up a few weeks ago and I test this plugin every time I update WordPress or a plugin.

    What can I do to troubleshoot this and get the reviews to show up again?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gohnjanotis

    (@gohnjanotis)

    I’ve tried in another browser, but the reviews still don’t show up.

    I’ve already tried deactivating other plugins one at a time, and all at once, but still the reviews never show up. Only the pagination and form to submit a new review.

    When I click the pagination buttons will switch the selected page button to the one that’s clicked after a few seconds, but still no reviews show up.

    When you upgrade the plugin you may see some messages about fixing a fault with missing reviews. It appears that database enhancements may have caused this issue BUT the fix worked for me. Also, make sure you have sure you have display review ticked under page options.

    Thread Starter gohnjanotis

    (@gohnjanotis)

    It turns out the problem was not something I was doing wrong, but a problem with this plugin. I was able to get the reviews to show up again by using the reimport-2x Support Code, and then remove-duplicates to get rid of all the duplicates the first Support Code made.

Viewing 3 replies - 1 through 3 (of 3 total)
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