• Resolved rsnarola

    (@rsnarola)


    Hello,
    I loved your plugin, But the below settings are not available in plugin settings.
    Where can I find it?
    https://prnt.sc/Br27v6JniUPa

    This is not available in plugin settings. Can you please help?

    • This topic was modified 3 years ago by rsnarola.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter rsnarola

    (@rsnarola)

    Would you please reply me?

    Prosenjit Barman

    (@prosenjitbarman)

    Hello @rsnarola
    Thanks for reaching out to us!

    I can understand that you are not finding the Additional Review Fields. Please check out this screencasting to understand where you will find the Additional Review Fields. I hope it will help.

    Let me know if there is anything else that you need help with. I will be happy to assist you.

    Best Regards,
    Prosenjit

    Thread Starter rsnarola

    (@rsnarola)

    Hello,

    No, I don’t want this.
    What I want is, when user hover over the stars, they see description beside star. So if I am hovering over 2nd star, it will show good, if I hover over on the 3rd star it will show best, and so on till 5th star.

    Currently, when I hover on the star, it is showing me the value 1,2,3,4,5 etc.

    And I want to change it globally and not for individual post.

    Hope you understand.

    Thread Starter rsnarola

    (@rsnarola)

    Hello,

    I also want to show average ratings only without comments and reviews.
    Like this : https://prnt.sc/rrRgandVK_1T
    Is it possible?

    Thread Starter rsnarola

    (@rsnarola)

    Hello
    I am not able to see any options when I edit the post.
    Does it works for custom post type? If no, then I am going to delete your plugin.

    Prosenjit Barman

    (@prosenjitbarman)

    Hello, @rsnarola

    Thanks for clarifying what you are looking for. Please find the answers below.

    1. The feature of showing a description beside the Star is currently not available in WP Ultimate Review Plugin. But, thanks for letting us know about this feature. We are continuously working on improving our plugins by adding more new features according to our customer needs. I have taken note of this feature and rest assured that it will be forwarded to the team for further evaluation. Hope this feature will be added in the future update.

    2. The Average Rating section only displays the Number of Ratings a post received and the average of those ratings. Can you please clarify how you actually want to display the Average Rating? So that I can understand and let you know a solution as soon as possible.

    3. You need to select the Post Type first in order to use the plugin for specific post types. Please check this screenshot for a better understanding.

    Let me know if there is anything else that you need help with.

    Best Regards,
    Prosenjit

    Thread Starter rsnarola

    (@rsnarola)

    Hello,

    I already have selected the post type in your settings. It’s still not visible in custom post type. https://prnt.sc/gY_E-sTmuWJo

    Also, I have shared screenshot already how I want it.
    So basically, I just want the average of all the ratings that is 3.5 with 3.5 stars.
    No other comments and nothing, As I want to show this average ratings on another page, I want shortcode for it.
    https://prnt.sc/1BTbPF0H-MFT

    Do you understand this ?

    Prosenjit Barman

    (@prosenjitbarman)

    Hi, @rsnarola

    I can understand. Please select all the post types available on the Settings section of the WP Ultimate Review and then check. I hope that will fix the issue. If not, then the issue requires a closer inspection. Kindly create a ticket at our support center. You will find the Link on the SUPPORT section of the Plugin details page.

    Regarding the Average Rating query, I understood what you are looking for. Kindly shre the link of a page that has Average Ratings. I will check and let you know a fix by applying CSS code. Hope you can understand.

    Looking forward to your response and we are always here to assist you.

    Best Regards,
    Prosenjit

    Thread Starter rsnarola

    (@rsnarola)

    Hello,

    You don’t understand anything,
    Do you understand what I am saying? No CSS can fix this.
    Average ratings are not visible on post page.
    The screenshot I provided you is the static reviews HTML code.

    I want to show average rating of the post on single post page (i.e 3.5 stars or 4 stars).

    Also there are not visibility of your plugins settings in post edit page.

    Thread Starter rsnarola

    (@rsnarola)

    Hello,

    Somehow, I managed to display the average ratings.
    I find out the shortcode from your plugin’s screenshot.
    It will be great if you can place shortcodes in the plugin’s description.

    Also, now [wp-reviews] doesn’t have any parameters. What if I just want to show 1 review from the review list. How can I display it? Do you have parameters?

    Please answer me as soon as possible.

    Hello @rsnarola
    Hope you are doing well!

    I am glad that you managed to display the Average Ratings. Thanks for your suggestion regarding placing the Shortcodes in the Description section of the Plugin. I will discuss with the Dev team about this matter and see what they think about it!

    The [wp-reviews] shortcode is currently configured to accept only two-parameter and they are post-id and class. Except for these two, no other parameter will work. The feature of displaying a specific review from the review list is currently not available in the WP Ultimate Review plugin. But, thanks for letting me know about this feature. I have taken note of this feature and it will surely be forwarded to the team for further evaluation. I hope, more parameters for shortcodes will be added in the future update.

    If you have any other queries or clarifications, feel free to reach us. We are always here to assist you.

    Best Regards,
    Prosenjit

Viewing 11 replies - 1 through 11 (of 11 total)
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