Reviews from Customer accounts not showing!

  • Resolved harshitaagrawal23

    (@harshitaagrawal23)


    6 years, 5 months ago

    Hi,

    For any of the products listed on my shop page, I am unable to add reviews from a customer account. Reviews are working if I add from my admin account, but if I create a customer account and try to add a review it does not work.

    Please note that I do not use Mojo marketplace plugin on my site. Also, I tried to diable Akismet but still cannot post reviews. Can you think of some possible reasons that’s causing the error?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    Can you check your settings under WooCommerce>Products>General and make sure that the “Reviews can only be left by “verified owners”” is not toggled on? If it is on, only customers that have made a purchase will be able to leave a review.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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