Reviews form just says “Leave a Reply” and I can’t change it

  • Resolved figure2

    (@figure2)


    3 years, 11 months ago

    I have reviews turned on in the settings and on each product page. The only entry form that appears at the bottom of the single product page just says “Leave a Reply.”

    I am assuming that this is the review form, but it hardly the type of prompt that would make a customer understand that this is where they are supposed to put their review. How do I customize the form so it is clear that its purpose is for reviews.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @figure2 –

    That looks to me like it’s just showing your regular WordPress comment form on the page. The review form should look more like this.

    It looks like your theme may not be showing reviews on the product information tabs like WooCommerce does by default (like this).

    Thread Starter figure2

    (@figure2)

    What options do I have for displaying reviews? Is there code I can add to the single product template?

    add_theme_support( 'woocommerce' ); is activated in my functions file.

    If it helps. the theme is built on the Underscores theme.

    Hi there,

    > What options do I have for displaying reviews? Is there code I can add to the single product template?
    add_theme_support( ‘woocommerce’ ); is activated in my functions file.
    If it helps. the theme is built on the Underscores theme.

    The best option now is to contact your theme developer on how to display WooCommerce product reviews.

    Thread Starter figure2

    (@figure2)

    Unfortunately, I am the theme developer. Can you point me to documentation for how to display the product reviews?

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Here’s our developer documentation that may be helpful.

    Also, this documentation shows how to remove tabs from the product information, but may give you some context on the reviews tab.

    Finally, here are some great places for free community support with more advanced development topics:

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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