Reviews dont show

  • Resolved cbraun8675309

    (@cbraun8675309)


    4 years, 6 months ago

    I have turned reviews on in settings so anyone can leave a review and also set up my discussion settings. Whether I am logged into an account or not i cant seem to find the place to leave a review.

    I remember modifying some code a while back to remove my short product description and Im wondering if I did something else to remove the reviews. I checked in my functions.php file but didnt see where I had modified anything related.

    Ocean wp theme

    Thanks in advance for any help trouble shooting this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    The review form should be in the single product page, but I cannot see it either.

    As you mentioned, this might have been disabled by something else. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter cbraun8675309

    (@cbraun8675309)

    Thank you Nicola! After switching to store front reviews had returned. I saw another method to remove product info using custom css. Turns out that is what I had done and was able to fix it.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @ cbraun8675309,

    After switching to store front reviews had returned. I saw another method to remove product info using custom css. Turns out that is what I had done and was able to fix it.

    I’m glad to hear you were able to fix the issue with the missing reviews!

    I’m going to mark this thread as resolved. If you have any further questions, please start a new thread.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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