Reviews aren't working

As a guest user I cannot post a review, but try posting a comment on a regular post. See if that does the same thing.

We were using a plugin to disable all comments except for our products. I deactivated it and deleted it, but the review problem is still happening. Both with the stars and with the submit button.

I turned comments on for one page and tried, but the only way I was allowed to post a comment was via the backend. It wasn’t able to be seen on the actual page, though.

I changed it so that people who have not bought the products yet can review…This should let you try it out.

I tried to leave a comment via my phone and once I clicked submit it said that I could not connect to the server. Is there a page that it is supposed to redirect the customer to?

https://victorybaptistpress.com/product/the-heavenly-cookbook/ is the specific page I am looking at. I already left a comment through the backend, and it shows up fine. (Minus the fact that backend won’t let me leave a rating)

It posts to the same place as regular comment forms. The only addition is the rating box. It looks like the stars are missing due to the theme not styling them correctly. I’d bet you it works fine with a default WP theme.

Where would the theme styling be found for the stars?

Also is there a way I can just redirect the submit button to the correct page and make their reviews go through?

If you can’t answer these questions should I go to the support for my theme?

You should report to the theme author ideally about the missing stars.

For the form, I don’t know if this is something you’ve modified but look at the form action https://dl.dropboxusercontent.com/s/v8nv5lj0yimyjqr/2016-06-01%20at%2016.40.png?dl=0

I’m sorry, I don’t really know code. Are you saying the link is the problem in the form action? I noticed that the code link has “/v2” on it, which we do not have anymore at the end of our site because that was our test website. Is that the problem?

I have emailed someone regarding the theme and we will see what they say about the stars.

Yes the URL it’s posting to is wrong. Check a post comment form – it should be the same. WC does not control this part of the form. Reviews == comments.

Where is that code located at so that I can change it?

For your second problem, can you check your .htaccess file for any rules that contain “127.0.0.1”? You may want to try removing that rule.

I had the same issue and it turned out All In One WP Security has a “Cookie Based Brute Force Login Prevention” feature that created a rule that redirected “Brute Force Attacks”, (and for some reason comments and reviews) to 127.0.0.1. However, the redirect rule is not removed from .htaccess even if the option is disabled or the plugin is removed.

Where can I edit the .htaccess file?

Use an FTP program and access your hosting. .htaccess will be in the place where WordPress is installed.

I still have All in One WP Security activated, and through that I was able to correct this problem. I went under Brute Force, then Cookie Based Brute Force Prevention, then changed the redirect url to my website url. (Although after saving it still shows the 127.0.0.1) For some reason this fixed it.

With my theme support I was able to just upload the correct star pictures to my website and replace the links with those links, and that made that problem fixed as well.

I’m glad I could get this fixed, although I’m sorry to have bothered you Mike since it wasn’t your plugin’s fault! Thanks for the help you guys!