Reviews appear only when logged in as admin

Two customers asked me to add or update three reviews. I saved and updated and I see the new reviews on my website when I’m logged in as admin. But when I open an incognito window, or use another browser, or use my other computer I can’t see the new reviews. One of my customers says that he can’t see his reviews.

I cleared the caches on the hosting server and in my browser. I’ve waited almost 24 hours. What should I do?

The page I need help with: [log in to see the link]