Reviews added but not reflected

Hi qylie,

Thank you for letting us to know your problem,

Please update the newest version then remove all the old fake reviews and add it again to solve your problem.

Best regards,

Same issue: https://amessylife.com/product/the-planets-and-the-solar-system/

• This reply was modified 4 years, 2 months ago by qylie.

Hi,

Please try our latest update today and let us know the result. Thank you1

Best regards,

I tested it and i got the same problems as qylie (@qylie) but after your latest update it’s fixed the problem;)

Regards,

Hi Vibaspc,

Thank you for your confirmation.

Best regards,

Things are working now!!! YIPPPPPY!!

THANKS!

Hi

Just installed the last version and still seeing (0) after “reviews” … ??

I found a way to fix this bug … it’s a HUGE one … Search console detect reviews but as the reviewcounter says 0 .. it’s not logic so RED ALERT (Should sounds suspicious for GG … and he can punish us for this practice ^^ :-/ )

After adding 4 reviews to all my products … I’ve made a try changing to one review the:

comment by admin

by

e.g: [email protected]

and it’s working fine .. then the reviewcounter value reflect all reviews for this product and no RED alert in console
As I’m a WPML user I need to do it to each language :((((((

I have for now 500 products in 3 langs so I need to make this fix manually to 1500 products >_< … NO WAY!!!!

You should find the way to change the “comment by admin” by an exotic fake email address and all will working fine

Hope you will be able to fix that ASAP ??
Thanks in advance

Ok check below how to fix this issue

Change all ” comment by admin ” by e.g: [email protected]

\woo-virtual-reviews\includes\add-multi-reviews.php (2 hits)
Line 140: ‘comment_author_email’ => ‘comment by admin’,
Line 382: ‘comment_author_email’ => ‘comment by admin’,
\woo-virtual-reviews\includes\class-add-custom-review.php (1 hit)
Line 20: ‘comment_author_email’ => ‘comment by admin’,
\woo-virtual-reviews\includes\class-add-multi-comment.php (1 hit)
Line 105: ‘comment_author_email’ => ‘comment by admin’,

You will need to do it again after each update if the core plugin is not updated for this bug

So after theses modifications I’ve generated 1 new review to all products so I don’t need to delete old ones

In fact, sounds like is not THE solution … is not working all the time ??

Hi

@mivtt @rosenguyen Could you kindly fix this big issue … the GG console gives error if the review_count is 0 ??
so … till now your good plugin is useless :(((

Thanks in advance

Hi,

Thank you for reporting us about that problem.

We will consider solving that problem in our next update.

Best regards,

@rosenguyen Ok cool ??

Any ETA? ??

Hi @rosenguyen

Any news for the next update?

You should unflag the “resolved” mark for this post and validate your plugin for the last version of WP ??

Cheers

@magicfilou We have forwarded this problem to our plugin developers, and He will comeback to check it after finishing his current projects.

• This reply was modified 3 years, 9 months ago by rosenguyen.