• Resolved alzbetakasparova

    (@alzbetakasparova)


    Hi, I have a problem with reviews on my website. I have already had 21 reviews, but only 10 of them are shown on my website. I don′t know where is problem.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi alzbeta,

    If you go to the Basic area of the Settings page (in the plugin admin), what do you have set for “Reviews Per Page”? If it is blank, try putting in a value, to see if it makes any difference.

    Thread Starter alzbetakasparova

    (@alzbetakasparova)

    Hi,

    yes, I tried to put 5 reviews, 100 reviews and nothing changed. There are still 10 reviews only.

    Plugin Support jaysupport

    (@jaysupport)

    Did this ever work correctly for you? If so, when did it stop? Was it at one of the plugin updates? If so, does it work if roll back to a previous version (e.g. 3.0.5 or 2.1.35)?

    Also, is there anything selected for the Pagination Location? If not, select one of the radio buttons and then save the options.

    Also, what happens if you set the reviews per page to something lower than 10, does it then work correctly?

    • This reply was modified 3 years, 7 months ago by jaysupport.
    Thread Starter alzbetakasparova

    (@alzbetakasparova)

    Yes, it worked correctly I think 14 days before. Then I updated some plugins and then it didn′t work. I tried to put some previous version, but nothing happened. I have had PAgination Location (Top) and put only 5 reviews on the page and there are still only 10 reviews. And when I put 5 reviews on the page, it didn′t work correctly.
    I don′t know if there is maybe some mistake with cooperation with some another plugin which I updated?

    Plugin Support jaysupport

    (@jaysupport)

    Hi alzbeta,

    We were able to find the issue that would’ve been causing this for you. We’ve just released version 3.0.7 to correct this. Please make sure to update.

    Thread Starter alzbetakasparova

    (@alzbetakasparova)

    Hi, perfect, thank you ?? now everything works perfectly!

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Reviewers are not shown’ is closed to new replies.