• Resolved nikoocrow

    (@nikoocrow)


    For some reason the image of the person who leaves his comment on the platform is not loading

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author jgwhite33

    (@jgwhite33)

    I went to the site, but I don’t see any missing avatars.

    Thread Starter nikoocrow

    (@nikoocrow)

    Hi again.

    sorry to stop responding for a few days. what happens is that the profile images disappear because I think they do not update the reviews automatically

    To solve the inconvenience, it is to update the reviews manually but I cannot do it all the time, reviewing this error, I get a warning that I cannot synchronize my license.

    https://drive.google.com/file/d/1Mu4lqJ75xNyKxgCDdoxJ1MGOKeVqprW2/view?usp=sharing

    Best regards

    Plugin Author jgwhite33

    (@jgwhite33)

    This forum is for the Free version. Please use the Contact form built into the Pro plugin to contact support privately.

    Alex

    (@alespo2020)

    I no longer have pictures from reviews profiles

    Plugin Author jgwhite33

    (@jgwhite33)

    @alespo2020 Facebook will expire the profile images after a while. You’ll need to remove the reviews using the button on the Review List page and then re-download them.

    The plugin will try to save a local copy of the avatar so it won’t expire, but it doesn’t always succeed.

    Is it possible to disable the profile images to eliminate the need to re-download the reviews?

    Plugin Author jgwhite33

    (@jgwhite33)

    You can use this CSS code in the review template custom CSS.

    img.wprevpro_t1_IMG_4 {
    display: none;
    }

    Awesome, Where is that found?

    Plugin Author jgwhite33

    (@jgwhite33)

    Click the Template tab in the plugin and edit the review template. There is a custom CSS text box. Enter it there.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘reviewer Profile picture missing’ is closed to new replies.