Review Widget Not Scrolling

  • Resolved conversationalstudio

    (@conversationalstudio)


    3 years ago

    Hey everyone!

    For some reason, my review widget does not allow scrolling.

    It shows the scrolling ability in the WordPress editor, but when I publish the page…the scroll feature is not there.

    Only 3 reviews are showing and there is no possibility to scroll.

    How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tomwolf

    (@tomwolfhun)

    Hello @conversationalstudio ,

    Please send me the content of the Troubleshooting tab.

    (A hint about a possibly solution: When you are configuring the widget, try to untick this option in the step 4: “Hide reviews withour comments”)

    Let me know the results,
    Tom
    Trustindex

    Plugin Support tomwolf

    (@tomwolfhun)

    Hello @conversationalstudio ,

    Please upgrade the plugin to the newest version and let me know the results.

    Tom
    Trustindex

    Plugin Support tomwolf

    (@tomwolfhun)

    Hello @conversationalstudio ,

    I have closed this issue. (the new version solve this issue) But do no hesitate to write to us, if ouy need further assistance!

    Tom
    Trustindex

    Hi, I selected ‘slide’ (horizontal) in step 3 but when I move to step 4 my reviews have switched to a scroll (vertical) and then all the reviews in the scroll mode begin sliding. Not sure why..

    Here is my sandbox link

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @arajanosu,

    Can you send us please the Troubleshooting tab’s content?

    Feel free to write to us, if you need further assistance,
    Adam
    Trustindex

Viewing 5 replies - 1 through 5 (of 5 total)
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