Review reminders not sending

  • Resolved toutpourmasante

    (@toutpourmasante)


    2 years, 8 months ago

    Hi,

    I have some issues with the review reminders.
    In the customer review settings > Reminders the next review Reminder will be send the 28th of April ( https://prnt.sc/FIwJTv-S7m4g). But if I look at some of my orders for exemple this one https://prnt.sc/svBwUl2lXq_F a reminder has been scheduled for March 24. I don’t see this reminder in the CR settings > Reminders.

    I noticed this error because I haven’t received reviews for 2 months, whereas I normally receive them regularly.

    Regards,

    Alex

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