Review Prompt Conflict with Formidable Forms

  • Plugin worked fine for exactly 30 days, then we started facing an issue with Formidable Forms admin coming up as blank screen. Determined that it was caused by your ‘prompt for review’ logic that caused it to render as display=’none’ for the whole Formidable Form admin pages. We simply commented out lines 918-921 in network-subsite-user-registration.php and it resolved this issue. Of course, we will have to continue doing this with any plugin upgrades that come out, unless you are able to resolve it permanently on your end. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Justin Fletcher

    (@justinticktock)

    Thanks for the feedback. I can I ask if it works ok for users who have responded to the prompt (e.g. selecting ‘Yes’.. ‘Not right now ..’ etc) ?

    Or if it is for users who have never answered the prompt that it is not working with Formidable forms?

    also I don’t have Formidable forms right now what version are you using ?

    Thread Starter zalin

    (@zalin)

    Hi Justin,

    Thanks for the quick reply! You are correct that we did not answer the prompt. Actually, we never saw (or noticed) the prompt, and on the Formidable Forms admin pages the prompt is hidden because the whole page is not visible.

    We are using latest version of Formidable Forms (issue happens with both Pro and Lite versions).

    Thread Starter zalin

    (@zalin)

    To further clarify, the blank screen problem happens when you select a particular form in the admin to edit the form.

Viewing 3 replies - 1 through 3 (of 3 total)
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