Review product Trusted Shops / Woodmart

  • Resolved pynio

    (@pynio)


    1 year, 11 months ago

    Hello,

    I am working at Woodmart Theme, few weeks ago I added to website Trusted Shops plugin which collect reviews from customers, but I need to configure manually product page to add Stars and Reviews.

    I made first step and I added this code, which works correct:

    <!– Begin eTrusted bootstrap tag –>
    <script src=”https://integrations.etrusted.com/applications/widget.js/v2&#8243; defer async></script>
    <!– End eTrusted bootstrap tag –>

    I get few reviews, but there isn’t shows at review tab: Link for logged users
    At product tab, I see information: This product has not been rated yet.
    And I see some widget, that shows itself, like I configured review already, so what is wrong? I didn’t remember that I made steps from below already, so I am thinking that is some mistake:

    Please tell me, to which file should I put this one code?

    <!– Begin eTrusted widget tag –>
    <etrusted-widget data-etrusted-widget-id=”wdg-fee80351-83b8-4c5f-bc54-31a18be2d193″ data-gtin=”YOUR-DATA-GTIN”></etrusted-widget>
    <!– End eTrusted widget tag –>

    Short documentation from Trusted Shops Plugin:
    Where to use?
    In the footer below the product description
    In the column next to the product description
    Supported devices
    Mobile devices with a display width of 320 pixels or more
    Stationary equipment

    copy and paste the following code into the body of your online store where you want the widget to appear.
    `

    • This topic was modified 1 year, 11 months ago by pynio.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @pynio

    my name is Jan and I am part of the Trusted Shops’ technical support team.

    You can use shortcodes to embed a specific widget:

    [ts_widget id=”{widget_id}” sales_channel=”{sales_channel}” product_identifier=”{identifier}”]

    Please keep in mind that embedding product-specific widgets by passing an identifier (e.g. sku, gtin, mpn) will only work on product-specific pages.
    For example:

    [ts_widget id=”wdg-d6dc1e38-d43b-46aa-123e-xxxxxx” product_identifier=”SKU”]
    This can be either inserted via page-builder apps like Elementor with an available shortcode element or via the themes product template files with use of do_shortcode function.

    Hope this helps you.

    Best regards
    Jan Mika
    Trusted Shops GmbH

    Thread Starter pynio

    (@pynio)

    I looked at trusted dashboard reviews and saw, that reviews are collected by SKU. After changing reviews from GTIN to SKU at Trusted Shops Plugin, all comments and stars shows correct.

    Topic is resolve.

Viewing 2 replies - 1 through 2 (of 2 total)
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