Review generated but it shows stars only

  • Resolved w3arts

    (@w3arts)


    3 years, 5 months ago

    Hello,

    I just generated a few reviews for a product but I can see stars only in the product short description at the front end.

    Normally I saw there should be stars and the number of reviews but I can see stars only.

    Thank you for helping me.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    We are sorry for the delayed reply.

    Please include your site URL with this problem to detect the cause.

    Best regards.

    Thread Starter w3arts

    (@w3arts)

    Hello @mivtt

    no problem. Thank you for your reply. Can I send it to you via Email if possible. Just the website. Nothing more.

    Thank you. It’s an amazing plugin

    Plugin Support mivtt

    (@mivtt)

    Hi,

    We are sorry for the delay.
    You can contact us at [email protected]

    Best regards.

    Is there any solution to this problem? I have the same problem here.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    We fixed this problem in the latest version a long time ago. If you can see this button on the Virtual reviews page Click here to fix bug 0 review for previous version, please click on it, if not, that means you already updated the fixed version, but if the problem still persists, it may cause by a conflict on your site. You can try to activate only our plugin and WooCommerce to check.

    Best regards.

    Hi,

    Thank you for the great plugin and support. Finally, I found my problem. For those who have the same problem, check for enable review on your product item.

    Regard

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for your feedback. If you need any further help with this plugin, feel free to contact us.

    Best regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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