• Resolved euniceha

    (@euniceha)


    Dear Support,

    When I first installed the plug in a while ago (free option), I set up my review permissions so that all reviews require approval before being posted onto the product page on the site. It was working as intended.

    Currently all reviews posted go straight to “approved” and instantly display. I have set in cusrev settings – visual style basic user interface and in woocommerce – settings discussion “comment must be manually approved”.

    Please could you help with what might have changed and how I can fix it, so that all reviews will only be visible after being manually approved?

    Kind regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    I test to submit a review and see that it is waiting for approval, and working properly. Screenshot https://imgur.com/dUhSyPL

    Do you submit reviews when logging in as an administrator?

    Thread Starter euniceha

    (@euniceha)

    Dear Support,

    Thank you so much for the prompt response. Yes, I was submitting the test reviews whilst logged in as admin – that must have been why!

    Thank you for your excellent?service.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.