Reverting to older release – deleting data

  • Resolved authentictech

    (@authentictech)


    1 year, 10 months ago

    After having too many problems with the current 2.5 release I would like to revert to an older release but I have noticed that the plugin does not delete data when uninstalled. How can I delete the plugin data, or is it safe to just install version 2.4.9 after uninstalling 2.5? Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi?@authentictech ,

    Thanks for connecting to our support. We have figured out another case where users get stuck during the migration in the 0\XX condition, which might also be yours. We’ll share a beta version in short. Also, we are adding an option to Revert or Skip the migration if required.

    We’ll update you once the beta version is available (expected in next few hours), so you can try it on your end.


    Thanks and regards,
    Support Team – WPExperts

    Thread Starter authentictech

    (@authentictech)

    Thank you but, in the meantime, I would still like to revert as the customer depends on a working version.

    I noticed instructions on an older post about a setting that deletes data completely but this option does not seem to exist any more. Can you confirm this?

    I will update to the latest full release when it becomes available through the usual update channels.

    Plugin Support M Haseeb

    (@haseeb0001)

    @authentictech

    We have fixed the issues on our Latest Beta version; please download the Beta from here, test it, and let me know.

    If you want to revert to an older version, then you can use the Roll Back WordPress plugin and revert to the older version of our plugin.

    Thanks and regards,
    Support Team – WPExperts

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @authentictech ,

    I want to inform you that we have released Version 2.5.2 update with the following fixes and improvements to streamline your migration process.

    FIXES

    • Fixed the issue where users were getting stuck in the initial migration stage.

    IMPROVEMENTS

    • On completing the migration process, limit the notice to the logs section only to delete old logs.
    • Added an option to disable migration notifications for seven days on clicking the cross icon on notice.
    • Added a new feature that allows users to revert a migration. This way, they can retry the migration process or switch back to the old logs interface if required.
    • Added an option to skip the migration process for those who do not wish to transfer their old logs and want to switch to the new interface.
    • Added permission check before creating/writing error log during migration.

    Please update and do let us know if there is anything we can help you with.

    Thanks and regards,
    Support Team – WPExperts

Viewing 4 replies - 1 through 4 (of 4 total)
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