Revert back the changes made by plugin

  • Resolved pooja2608

    (@pooja2608)


    5 years, 6 months ago

    I used this plugin but all my product image quality has become pathetic. I have deleted this plugin but still facing the same issue with new image uploads.
    It seems the plugin added some code to change image quality which didn’t remove after deleting the plugin. Can you suggest me how can I get my original images back?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hey @pooja2608 – thanks for your message and for using ShortPixel Image Optimizer.

    It is simple to revert the images but I’d advise you against that.
    As far as I can see your problem is related to JetPack over-optimizing your images (e.g. https://i2.wp.com/possh.in/wp-content/uploads/2019/08/Carrot-red-cotton-khadi-kurti-with-bell-sleeves-front.jpg?resize=300%2C300&ssl=1 vs https://possh.in/wp-content/uploads/2019/08/Carrot-red-cotton-khadi-kurti-with-bell-sleeves-front.jpg)

    My advice is to turn the image optimization in JetPack off and maybe also spend a few minutes to read this article as well.

    As an alternative, after disabling JetPack image optimization you could also give our other image optimization plugin a try: ShortPixel Adaptive Images.

    Regards,
    Alex

    Thread Starter pooja2608

    (@pooja2608)

    Hey! Thanks for a quick response.

    The issue is solved by disabling jetpack image Optimization.

    Another query is that, I had a banner section after home page slider. Due to image resizing by the plugin, I lost the layout of that section. Can you tell me the reason behind that as well?

    Currently, I have switched to Layer slider instead of banner. The section looked similar to the one which I am using at the moment. (Refer to section 2 with five images on home page)

    And why does my page loading time doubles up after using this plugin?

    • This reply was modified 5 years, 6 months ago by pooja2608.
    Plugin Author ShortPixel

    (@shortpixel)

    Hello again!

    1) good to hear that the issue was solved by disabling JetPack
    2) Please note that ShortPixel Image Optimizer only resizes the original image and only if you specify that. If you notice that the original images were used and something looks bad you can just restore the original images. Then maybe just have them optimized without resizing?
    3) Could you please deactivate ShortPixel plugin and then run again some tests to see if the page loading time increase is correlated to ShortPixel plugin?

    Regards,
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)
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