Revenue chart don’t showing transaction

Hi @siciliambiente ,

To help us understand what the actual issue is, could you elaborate further?

Are you getting total revenue not matching your actual transactions, even after including them in the settings?

Yes, in the settings panel the transactions are all checked; problem appeared the end of march.
I’ve seen several upgrades in those days.
Thanks in advance

Good evening, in the “system assistant” there is an item:
Migration 4.1.0 Completed March 25, 2022, 8:03 am (Success)

Tryed to restart nginx, php daemon and anything else… no luck

Hi @siciliambiente!

Thanks for the response! Could you please share screenshots of what you’re seeing? What parts aren’t showing the correct values? You may use this tool to share screenshots: https://snipboard.io/

If you aren’t comfortable sharing screenshots here, could you please contact us on this link and provide those details:

https://kb.jetpackcrm.com/pre-sales/

Please include the URL reference to this forum thread in the ticket.

Thank you!

Good morning, thank you for your reply.
I hope i’ve done right.
As you can sess, from end of march the graph don’t show data.

https://snipboard.io/VvzT1c.jpg

Hi @siciliambiente,

Thanks for reporting the issue, and apologies for the delay in getting back to you.

We were able to replicate the issue on a test website and have submitted a report to our developers.

We will get back to you once we have an update from them. In the meantime, please feel free to contact us if you have any other questions.

Best,

Thank you very much, i’ll wait for the fix.
kind regards from italy

Hi @siciliambiente

Our development team has a patch ready for the next Jetpack CRM version release. Those “missing” transactions will show up correctly once the fix is release. Be on the lookout for a new Jetpack CRM version, or feel free to check back with us here for a status update.

Best,
Alba

Thank you very much! It works!