• Resolved sdootson

    (@sdootson)


    1. https://www.immortalfitnessstudios.com/

    2. Pop up is triggered only via clickable / page buttons / menu items / revslider buttons.

    3. Pop up triggers 90% of the time on homepage immediately without anything being clicked

    I have only used css class triggers on buttons menu items throughout the website including rev slider to load different versions of the popup. They all work great until it comes to the home page were the pop up just triggers without anything be clicked. Its a little hit and miss , sometimes works and other times doesn’t. I’m getting lots of errors in google console.

    If you enter the website via a page other than the homepage its fine: https://www.immortalfitnessstudios.com/about-the-workout/

    until it comes to then going on the homepage, then the pop up comes on without anything being clicked.

    How do I stop this conflict?

    Thanks,

    • This topic was modified 8 years, 4 months ago by sdootson.
Viewing 5 replies - 1 through 5 (of 5 total)
  • @sdootson

    Do you continue to have issues? I inspected your site in Chrome, Firefox and Edge and everything looked good.

    Let us know if we can assist you further.

    Thread Starter sdootson

    (@sdootson)

    Thanks for reply Walter.

    Yes The Problem only occurs when entering the homepage. It doesn’t happen every time but most of the time. You might have to refresh the page to see the problem. When you click home page the popup actives instantly. It should only activate when buttons throughout the homepage are clicked.

    problem as Seen Here. Google Crome.
    https://s18.postimg.org/jhrkh4ouh/error.png

    How do I fix this?

    Thanks,

    @sdootson

    Thank you, hitting refresh caused the stacking errors – I’ll forward this ticket to our Lead Dev @danieliser and he’ll investigate the issue as soon as possible.

    Thanks for your patience.

    Plugin Author Daniel Iser

    (@danieliser)

    @sdootson – It seems one of your click triggers most likely has some JS somewhere triggering a click on it. IE some other script is using js to click that trigger which then shows the popup.

    The alternative is that you have written some JS yourself to trigger it for some reason.

    You could start by removing the triggers one at a time to see if it fixes it.

    Also your rev slider is kicking up thousands of repeated JS errors, that could have something to do with it but you would need to check with Rev Slider or your themes support for that one.

    Hope that helps. Please take a moment to click that it Works and to rate and review the plugin or support.

    Closing this ticket due to inactivity. If you’re still having an issue, create a new thread, link this one, and we will continue troubleshooting.

    Please take a moment to rate and review our plugin and/or support.

Viewing 5 replies - 1 through 5 (of 5 total)
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