Returning payments

Hello,

Do you mean recurring payment, or what do you mean?
We recently added the return status change as well, but im sure this is not what you are referring to.

If you could give us a bit more information, we can look into this and possibly support this with an update.

Thank you in advance,

Martijn Bakker

Hello Martijn,

I mean the woocommerce function on the order details to refund a customer. If you change the orderlines, woocommerce could make a automatic refund to the ideal customer. We used the Sisow plugin before, and that worked. Now, with the OmniKassa plugin we have to to it manually.
best regards,

Nico

Hello Nico,

Thank you for clearing it up.

At the moment the Rabo OmniKassa doesnt support automatic refunds, however they are working on an option to make it possible.
We are closely working with them, in order to make it possible in the plug-in as well.

The way it is at the moment, it requires an additional service on the OmniKassa called the Merchant Services.
These merchant services make it able to perform refunds and download/view transactions.
The integration however is entirely different, so thats what we are currently working on.

So it will come in an update in the near future.

Hello Nico,

To give you an update, the Rabobank has an API which you can use for the refunds.
We could integrate that, however they are going to move the functionality to the OmniKassa itself.
Therefor the integration changes and how we integrate it in the plug-in.
Once the changes have been made, we will update the plug-in with the functionality.