• Resolved eluvittar

    (@eluvittar)


    we have been using this plugin for our non profit for a few years and has worked fine.

    this year, we have 2 issues:
    1. return URL does not work. even if i configure it, it seems to be going to
    paypal.webojects.com/apps/cryseattle.org/dandia instead of just going to cryseattle.org/dandia. this gives a 404 and is frustrating for the consumers.

    2. Paypal gets the payment and sends us the receupt, but not all customers are getting the receipts

    i think #1 is your thing that you can look to fix.

    thanks for your help!
    Paresh

    The page I need help with: [log in to see the link]

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  • Plugin Author Scott Paterson

    (@scottpaterson)

    Hi @eluvittar,

    For #1, make sure that you have https:// in front of your URL.

    For #2, PayPal is responsible for sending out receipts not the plugin, so the problem does not lie with the plugin.

    Thanks,
    Scott

Viewing 1 replies (of 1 total)
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