Retailers Not Appearing

  • Resolved ckbrooke

    (@ckbrooke)


    7 years, 5 months ago

    Hi, my website is https://ckbrooke.com and the theme is the latest version of Astrid. I have consistently updated the Mooberry plugin and versions of WordPress whenever updates have been available. For a few months, I’ve noticed Mooberry no longer shows the retail images and links on my book pages. When I go to select a retailer from the drop-down menu on the book page, there are no options; it’s a blank drop-down.

    I went into “Retailers” of the Mooberry Settings area, but all of the retailers are listed and active on the plugin, even with their images intact as well. But the retailers and links are not showing up on the book pages or when I edit the page. How do I get the retailers function to appear and work again?

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  • Plugin Author mooberrydreams

    (@mooberrydreams)

    I’m sorry you are having an issue with the retailers.

    I’m unable to reproduce the problem on my test site, so the best way for me to investigate the issue will be to have a look at your site myself. Would you be willing to create me an admin account on your site so I can check it out? Please use the email address mooberry @ mooberrydreams.com (without the spaces)

    Plugin Author mooberrydreams

    (@mooberrydreams)

    Solved by removing empty Retailers on the Retailers setting screen.

    Will research & fix this issue (empty retailers causing problems) in a future update.

Viewing 2 replies - 1 through 2 (of 2 total)
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