Results showing only in bar chart on logged-in

  • Resolved ziggirin

    (@ziggirin)


    2 years, 3 months ago

    Hi. I set up polls with pie chart to show results, but, it looks like it’s always displaying with bar chart on a logged in status no matter which type of chart you chose to set up with. Most of our site visitors are repeaters with membership and usually are viewing the site as logged-in.
    Please let me know how to fix this.
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @ziggirin,

    Thank you for the topic.

    I want to mention, that the system works in the same way for all users (no matter whether the user is logged in or a guest)?
    I mean, we display the same data.

    Most presumably, there is a cache problem on your website.
    Probably, you are using the Cache plugin, which generates a cache for the logged-in users.
    So, please clear all the caches and check the case again.

    You can make a DB Backup for your safety (you can use UpdraftPlus).
    Or, you can just deactivate the Cache plugin and check the case that way.

    Please check this and let us know about the outcome.

    Thank you.

    Thread Starter ziggirin

    (@ziggirin)

    That worked indeed! Thanks so much for your prompt response.
    Have a nice day!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @ziggirin,

    Thank you for your response and kind words.

    Glad to hear that our recommendation was of help to you to solve the problem you were experiencing.
    If your query is resolved please take a moment to rate and review the plugin or support.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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