• Resolved ryandesigned

    (@ryandesigned)


    I only want vendors from USA to be able to register on my site. Is this possible?

    I set woocommerce settings to sell to USA only, but recently a vendor registered from another country and sold items.

    Thanks for you help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @ryandesigned ,

    Out of the box, Dokan does not have a country field in the registration form so you are unable to restrict countries in the registration process directly.

    You can use WPUF which allows you to create a custom Dokan vendor registration form. There you can introduce a new country field and then keep only the USA as an option.

    On the other hand, you can do it yourself by coding. Here is the guideline to understand how to add a new field to the registration form – https://nayemdevs.com/adding-extra-field-on-the-vendor-registration-form-in-dokan/

    Thank you ??

    Thread Starter ryandesigned

    (@ryandesigned)

    Thanks, but I’m not sure this solution prevents the issue. We are using paypal and the admin is paying the fees currently. Let’s say someone registers their store from the USA, but they are actually in Canada and the vendors paypal account is from Canada, so when customer buys their product, the admin has to pay international fees. Is there anyway to only allow payments to USA PayPal accounts?

    Thanks

    Hello @ryandesigned ,

    In Dokan Paypal works in the same way WooCommerce handles the payment. So, the whole payment goes to the admin’s Paypal account. Now, at the time of withdrawal, the admin will send the money to the vendor manually from his Paypal account.

    According to Paypal if the senders and receivers’ Paypal account is in two different countries then there will be a fee applicable.

    5.00% of the transaction amount or the following minimum / maximum fee:
    Minimum = 0.99 EUR
    Maximum = 3.99 EUR

    I believe Paypal will notify you if the transaction has a fee then you can decide who should bear the transaction fee.

    If Paypal is the only payment gateway then you can use Dokan’s combined commission to collect extra fees beforehand so that you do not have to pay for the Paypal fees.

    If you are allowing shipping to all countries then it does not matter which country the vendor has selected during checkout because neither Dokan nor WooCommerce can control users based on their Paypal origin.

    I hope this clears the confusion.

    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)
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