Restrict User Access Plugin causing redirect issue

  • Resolved danielhroedentallab

    (@danielhroedentallab)


    1 year, 9 months ago

    The plugin has been working fine, we redesigned the site with an elementor theme. Even then it has been working for more than a week and then all of a sudden we started having an issue where every menu item, link and button was being “redirected” to nothing and the home page just reloaded with this redirect in the url window. For instance if the link was https://chromeguidedsmile.com/information when you clicked on the menu item with that link you would see https://chromeguidedsmile.com/?redirect_to=%2Finformation%2F in the browser url window.

    We confirmed it was this specific plugin by turning on plugins one at a time after they were all off. Then turning off this plugin fixed the issue. Do you have a list of specific plugins that Restrict User Access may have conflicts with? The only plugin I think we added other than the elementor stuff was Max Megamenu.

    I can provide a full list of plugins installed if needed.

    The page I need help with: [log in to see the link]

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  • Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you for reporting this and apologies for the delayed response.

    Are you still experiencing this issue? If so, can you provide a screenshot of the Access Conditions you have setup for your levels? You can use imgur.com

Viewing 1 replies (of 1 total)
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