Restrict certificate access for specific roles.

  • Hello,

    I’m working on a WordPress educational site using the LearnPress for LMS, and Paid Memberships Pro (PMPro) for membership management. I need assistance with a specific issue concerning certificates.

    Currently, I’ve successfully blocked access to certificates on my account page for certain roles. However, the issue is that certificates are still being automatically generated upon course completion, regardless of the user’s membership level or role.

    Is there any method to prevent certificates from generating for certain roles (e.g., students) while ensuring they still have full access to course content and materials. Certificates should only be generated for other allowed roles or membership levels.

    Any insights or guidance on resolving this issue would be greatly appreciated.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi akamac123,

    Thank you for your detailed explanation.

    Currently, LearnPress does not have a built-in feature to restrict certificate generation based on user roles or membership levels. Certificates are automatically generated for users upon course completion, regardless of their role.

    However, since you are using our premium LearnPress – Paid Membership Pro Integration plugin and possibly the Certificates Add-on for LearnPress, we recommend creating a ticket on our official support forum.

    Our dedicated team will assist you directly, investigate your requirements, and provide the most suitable solution for your case. This forum only supports the free LearnPress plugin, so our support system is the best place to get assistance for premium add-ons.

    We appreciate your understanding and look forward to helping you resolve this matter.

    Best regards,
    Brianvu-tp

    Thread Starter akamac123

    (@akamac123)

    Could you please guide me on how to create a ticket?

    Thank you

    Plugin Support brianvu-tp

    (@briantp)

    Hi akamac123,

    Thank you for your follow-up!

    To create a ticket, please visit and click on the “Support” section. From there, you can log in and submit your ticket with all the relevant details.

    Our development team will review your request closely and provide the best possible solution for your issue.

    Thank you for your understanding!

    Best regards,
    Brianvu-tp

Viewing 3 replies - 1 through 3 (of 3 total)
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