Restore of Multisite Page Failed

  • Resolved lichtenstern

    (@lichtenstern)


    4 years ago

    I tried to restore a multisite by restoring the latest backup.
    Restore log has a message:

    Date: 2021-02-19 20:38:00 UTC
Reloads: ON
Restore Method: external
User mode: Free
BackupGuard version: 1.6.0
Supported archive version: 5
Database prefix: cGASSCxK
Site URL: https://lichtenstern-media.com
Home URL: https://lichtenstern-media.com
Uploads path: /homepages/34/d852862363/htdocs/clickandbuilds/LichtenSternMedien/wp-content/uploads
Site installation: multisite
OS: Linux
Server: Apache
User agent: Mozilla/5.0 (X11; Linux x86_64; rv:85.0) Gecko/20100101 Firefox/85.0
PHP version: 7.3.27
MySQL version: 5.7.32
Int size: 8
Int lib: gmp
Memory limit: 805306368
Max execution time: 2600
Disk free space: 416.3GB
CURL available: Yes
Openssl version: OpenSSL 1.1.1d  10 Sep 2019
CURL version: 7.64.0 / SSL: OpenSSL/1.1.1d / libz: 1.2.11
Email notifications: OFF
FTP passive mode: OFF
Exclude paths: 
Tables to exclude: 
Number of rows to backup: 10000
AJAX request frequency: 2000
Archive Size: 2.8GB (2797242417 bytes)
Environment: WordPress 5.6.1

---
Archive version: 5
Archive database prefix: XXXXXX
Archive site URL: https://lichtenstern-media.com

    Archive version: 5
    Archive database prefix: XXXXXX
    Archive site URL: https://lichtenstern-media.com

    2021-02-19 20:38:00: Start restore
    2021-02-19 20:38:00: Start restore files
    2021-02-19 20:38:00: Number of files to restore: 55722
    <<… restore messages ….>>
    2021-02-19 20:40:00: Start restore file: /homepages/34/d852862363/htdocs/clickandbuilds/LichtenSternMedien/wp-content/uploads/sites/17/2019/12/Sternfreunde_voltmer.jpg
    2021-02-19 20:40:00: SGExceptionExecutionTimeError: Execution timeout error [File: /homepages/34/d852862363/htdocs/clickandbuilds/LichtenSternMedien/wp-content/plugins/backup/com/core/backup/SGBackup.php, Line: 128, URL: /bg_restore.php?k=26266ffde80066504b34c5d5a33894ba&action=getAction]

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @lichtenstern ,

    Thanks for sharing with us.

    Could you contact us at [email protected] so we can discuss the case further?
    We need details that cannot be shared here publicly.

    Please, also include the link to this thread inside your email so we can identify your case.

    Thank you beforehand.

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @lichtenstern ,

    Thank you for contacting us via email. We will continue the communication with you via email as well.

Viewing 2 replies - 1 through 2 (of 2 total)
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