Restore never works

  • Resolved lanxalot

    (@lanxalot)


    1 week, 4 days ago

    Hey guys,

    I have this on a couple of sites, and the restore feature never works.

    I have tried from the Media list and also within the plugin dashboard many times to restore images.

    All I get is Preparing to Restore and a spinning icon.

    After a lonbg time, the total images that are optimised (and I should be able to restore) remains the same.

    How can I fix this?

    Many thanks

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  • Thread Starter lanxalot

    (@lanxalot)

    If I leave it until it says ‘Image restore complete’, I return to the dashboard, and nothing has been restored.

    Plugin Author WP Compress

    (@smartersite)

    Hi @lanxalot ! Sorry for very late reply! Please check with our support via our website and we will assist you and sort out the issue! Thank you!

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