Restore keeps hanging at 99%

  • Hello,

    I am trying to do a Restore to?https://Finerwave.com?from a backup of my current website?https://mindsportal.com.?However, it keeps hanging at 99%. I have tried many times. Also please share the correct settings for backup and restore for your plugin.

    Thanks and best regards.

    Harin S.

    The page I need help with: [log in to see the link]

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  • Plugin Support nicholas2019

    (@nicholas2019)

    Hello @harin ,

    Based on your description, the restore task seems to be stuck during the database import, possibly due to a server configuration causing a timeout issue. To address this, we recommend first uploading the WordPress files to your new site to restore them, followed by restoring the database separately.

    If the issue persists after trying these steps, please send us the debug information through the WPvivid plugin interface, as the current details do not provide enough clues to diagnose the problem. Additionally, include a link to this thread in your email for more efficient tracking.

    Kind regards.

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