Restore from cpanel

  • Resolved mlmcvinney

    (@mlmcvinney)


    6 years, 2 months ago

    I made a backup with updraft last week. Today I tried to deactivate a plugin that I got for Rss feeds and my website went blank…including the login page for admin. So, I cant get to the backup this way. Is there a way to do it from the cpanel? Thanks for any help on this!!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Yes, the backups can be accessed via FTP and is located in the “wp-content/updraft” folder.

    I would also suggest you contact the developer of the plugin you deactivated that caused the issue. It could just be a small issue.

    Regards,
    Bryle

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