Restore from backup

  • Resolved Kim

    (@gkkb3)


    7 months ago

    I have tried to restore a backup for the past 2 days and all I see is “downloading backup files if needed”. I running it again and it’s been 20 minutes and still no progress movement on any sections of the process. I almost thought about upgrading to premium, but not sure if I want to after this… Can someone assist please.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It is possible that the backup file is no longer available or the connection to your remote storage needs to be re-authenticated (if you have setup remote storage).


    Can you click on the “Rescan remote storage” link to update the backup list? Also, try re-authenticating your remote storage.

    Thanks,
    Bryle

    Thread Starter Kim

    (@gkkb3)

    I will try that, thank you.

    Plugin Support vupdraft

    (@vupdraft)

    How did you get along?

Viewing 3 replies - 1 through 3 (of 3 total)
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