restore failed

  • Resolved hrizvi

    (@hrizvi)


    4 years, 9 months ago

    Restore failed with the following error. Please help @tonyrobins
    [2020-02-11 19:48:55][notice]Failed to decode restore data file.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hi @hrizvi

    Please try a few more times.

    If the error persists, please make sure that you have enough disk space on you web server. In general, in order to successfully backup a site, the amount of free disk space on the web server needs to be twice the size of the website.

    A file write failure is usually related to disk space and disk io limits.

    Kind Regards,

    Thread Starter hrizvi

    (@hrizvi)

    Hi @tonyrobins ,
    I just checked target hosting it has enough disk space : File Usage
    115,981 / 600,000 (19.33%)
    The restore failure is due to not enough disk space on target website or source website ?

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi,

    Then please send us a debug zip from the plugin Debug tab to help identify the problem.

    Kind Regards,

    Thread Starter hrizvi

    (@hrizvi)

    Hi @tonyrobins ,
    I have send you debug information from [email protected]

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi,

    Since we haven’t received any updates from you for a while, I am going to mark the thread as resolved.

    Please feel free to create a new thread if you have any further questions.

    Kind Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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