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  • Plugin Author iClyde

    (@iclyde)

    Hi @casadeifiori

    It seem like your restoration failed at the moment while your browser should continue the process (there was “ping” but not “pong”).

    That can happen when your browser refuses to send background requests, or your server (website) blocks that request.

    I don’t see any active plugins on your website which could cause that but it may be part of your hosting provider firewall configuration, consider to disable it for the time of restoration.

    In any case, disable all plugins and keep only Backup Migration during restoration, any plugin can slow down the process and make it consume more memory.

    Once you run the restoration, please make sure:
    a) Your PC won’t go into sleep-mode
    b) Screen-saver mode is not enabled or active
    c) [Mac] Drive-sleep mode is not enabled
    d) You have not run the restoration from Opera GX or Brave browser
    e) You don’t use any browser extension that limits resource usage or “saves energy”

    Once you confirm all possibilities above, try to run the restoration once again using the same backup file.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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