Restore backup button doesnt work

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi Kacper!

    Can you please show a screenshot showing the specific “Restore backup” button you mean?

    Thank you,

    Thread Starter kacper3355

    (@kacper3355)

    Hi @sixaxis!

    This one: https://i.imgur.com/kctwXiW.jpg

    I’m unable to restore any images due to this issue.

    Plugin Support Gerard Blanco

    (@sixaxis)

    That’s interesting.

    I’m assuming the plugin is not taking you literally to example.com, right? Because if that was the case, then the issue is different.

    Could you try doing the same with all plugins deactivated except ours?

    Plugin Author Pedro

    (@petredobrescu)

    Hello @kacper3355,

    Further to what my colleague has asked, can you please tell me if the issue gets resolved if you:
    – downgrade temporarily PHP from 8.1 to 8.0?
    – upgrade the plugin to the latest version (currently 5.0.1)?

    If it still doesn’t work, can you please check the logs and see if there are any errors related to this operation? Just as a side mention, our plugin is not fully tested (yet!) with PHP 8.1, as WordPress itself doesn’t fully support it (to our knowledge). However, we plan on doing extensive testing with PHP 8.1 in order to fix any outstanding issues.

    Thanks!

    Plugin Author Pedro

    (@petredobrescu)

    Dear @kacper3355,

    This issue has been resolved a few versions ago. Please try updating our plugin to the latest available version and in case you still encounter this issue, please reply to this thread and we’ll gladly assist.

    Many thanks for your report!
    Pedro/ShortPixel

Viewing 5 replies - 1 through 5 (of 5 total)
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