Restoration Frozen

  • Resolved ChickenWhisperer

    (@thispluginisbuggyashell)


    2 years, 8 months ago

    hi there,

    my restoration on a new server seems to have frozen. It is no longer making any progress

    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-07-21 18:36:21
    [DOWNLOAD GENERATED] Last update (seconds): 1414 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-07-21 18:12:47

    The window is telling me NOT to exit out and in a new window it says restoration is ongoing. What can I do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @thispluginisbuggyashell

    As there are no logs, it’s difficult to say what happened.

    Please follow these steps on the site where you experienced this error:
    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same backup file.
    Please, do not use Super-Quick Migration and upload the file manually.
    In case the issue is caused by Super-Quick Migration we will get error log.

    Let me know if that worked for you ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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