Restoration didnt work…. help!!!

  • Resolved mrmarqua

    (@mrmarqua)


    2 years, 6 months ago

    [STEP] [2022-05-22 12:49:49] Initializing restore process
    [STEP] [2022-05-22 12:49:49] Looking for PHP CLI executable file.
    [WARN] [2022-05-22 12:49:49] PHP CLI is disabled in your php.ini file, the process may be unstable.
    [INFO] [2022-05-22 12:49:49] Creating lock file
    [STEP] [2022-05-22 12:49:49] Initializing download process
    [SUCCESS] [2022-05-22 12:49:49] Downloading initialized
    [STEP] [2022-05-22 12:49:49] Downloading remote file…
    [INFO] [2022-05-22 12:49:49] Unlocking migration
    [SUCCESS] [2022-05-22 12:49:49] Download completed (took: 0.015321969985962s)
    [STEP] [2022-05-22 12:49:49] Looking for backup manifest
    [ERROR] [2022-05-22 12:49:50] Manifest file does not exist
    [ERROR] [2022-05-22 12:49:50] Downloaded backup may be incomplete (missing manifest)
    [ERROR] [2022-05-22 12:49:50] …or provided URL is not a direct download of ZIP file.
    [ERROR] [2022-05-22 12:49:50] Removing downloaded file
    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-05-22 12:49:51
    [DOWNLOAD GENERATED] Last update (seconds): 2 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-05-22 12:49:49

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @mrmarqua

    The issue is most likely caused by web server of your source website.

    In your particular case it may be caused by hosting security features or some security plugin that blocks access to the backup file.
    You should be able to download the file to your local PC but Super-Quick Migration module may not work.

    To confirm that, you can try to visit the backup URL in your browser with incognito mode enabled. If the file download won’t start, the issue is caused by some security feature of third-party plugin or your hosting provider.

    Please carefully follow the steps below for each site.
    On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
    – No need to make new backup

    Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
    5. Try to run the migration again with the same URL

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that solves your issue ??
    Thank you!

    Thread Starter mrmarqua

    (@mrmarqua)

    Hi there. Thank you for your brilliant response.
    Got the site working via the upload area in the plugin. I had already killed the database on the old domain, but i made a hard copy of the zip file, so that is what i uploaded.
    Again, thanks for the awesome support
    Pierre

    Thread Starter mrmarqua

    (@mrmarqua)

    Sorted and resolved

    Plugin Author iClyde

    (@iclyde)

    Wonderful, thank you for the confirmation! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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