restart payment setup

  • Resolved Paul Hashman

    (@gingerapps)


    2 years, 2 months ago

    I was checking thru previous posts regarding entering incorrect info setting up Woocommerce payment gateway, and not being able to go back and change it. The solution appeared to be removing account at your end, so it could be restarted. Is that possible Pls?
    In regards to the website, its still in development so doesnt appear under its correct domain name until published, is that going to cause any issues to complete setup?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @gingerapps

    Thanks for reaching out!

    I was checking thru previous posts regarding entering incorrect info setting up Woocommerce payment gateway, and not being able to go back and change it. The solution appeared to be removing account at your end, so it could be restarted. Is that possible Pls?

    Are you referring to resetting your WooCommerce Payments account setup here?

    If so, since this is more of an account concern, can you please open a support request for us to address you more effectively?

    Otherwise, can you please provide further information about what you’re referring to here so that we could check this further?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Thanks!

    Will you please help me disconnect my account from stripe express too? For the website: buildyournest.co

    Thread Starter Paul Hashman

    (@gingerapps)

    Thanks @xue28 , have created a ticket

    Thread Starter Paul Hashman

    (@gingerapps)

    The other question @xue28 , regarding this being a website in development, will that affect setup at this stage??

    Saif

    (@babylon1999)

    Hello @michaelvansant,

    Please open your own ticket as advised above from WooCommerce.com > MY profile > Support.

    Thank you!

    Saif

    (@babylon1999)

    Hey @gingerapps,

    I can see one of our Happiness Engineers have deleted your account, you can start over now. ??</img>

    If the current site is a staging/development environment, then it’s better to set up the plugin in dev mode before going live. Once you’re done with development, you can remove the staging declaration in wp-config and continue to create a live account. Please note if you make a normal account, then you can’t access dev mode, but you still be able to experiment in Test mode.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
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