restart from scratch

  • Resolved nsalling

    (@nsalling)


    3 years ago

    Looking for a genealogy plugin I tried WP Genealogy but ran into some installation issues (And furthermore I needed to try gedcom upload).
    Now I am trying again with the premium trial period but my website retains the faulty information from the first trial.
    Therefore I want to restart completely from scratch.
    Can I delete the plugin completely including the /wpgenealogy-premium folder from my /plugins folder?
    Will this wipe everything and will I still retain my registered trial period?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Irfan Qasim

    (@iqasim)

    HI,
    Please just delete the data and enter the data from scratch. If you delete the plugin but the data remain in the database.

    kind regards
    irfan Qasim

    Thread Starter nsalling

    (@nsalling)

    Thank You Irfan
    The problem happened to be an accidental deletion of the frontpage which prevented access to the dashboard.
    I succeded to retrieve the frontpage from trash and am now back to track
    best regards
    Niels

    Plugin Support Irfan Qasim

    (@iqasim)

    HI,

    That’s Great.

    kind regards
    irfan Qasim

Viewing 3 replies - 1 through 3 (of 3 total)
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